Shipping Fees
All orders require shipping fees. Orders will be shipped through our stable logistics partners to ensure timely and safe delivery.
Trade Terms
We support various trade terms, including FOB (Free On Board), EXW (Ex Works), and CIF (Cost, Insurance, and Freight), to meet our customers’ diverse needs.
When Does My Order Ship?
Once your order is processed, you will receive an emailed receipt. Orders placed before 2 PM will ship the same day. Orders placed after 2 PM will ship within 24 business hours. A tracking number will be provided after your order has shipped.
How Soon Will I Receive My Order?
All domestic orders are shipped via our logistics partners, with an average transit time of 2-5 business days from departure from our warehouse. International orders typically take 5-12 business days.
Where Do You Ship To?
As long as you have a valid postal code, we can ship your order to you!
Can I Change My Shipping Address?
If your order hasn’t shipped yet, we can update your shipping address. Please forward a copy of your emailed order receipt to Adwm1@Andyled.com and provide your preferred address.
For any remaining questions, feel free to email us at Adwm1@Andyled.com or chat with us live!